Important: These website terms supplement—and do not replace—the signed Client Services Agreement for purchased matchmaking or coaching services.
1. Agreement to these terms
By accessing this website, submitting an application, booking coaching, or purchasing services from Amora Volim Matchmaking (“Amora,” “we,” “us,” or “our”), you agree to these Terms and Conditions. If you purchase services, your signed Client Services Agreement and completed service schedule also apply. If those documents conflict with these website terms, the signed agreement controls for the purchased services, except where law requires otherwise.
2. Eligibility
You must be at least 18 years old, legally eligible to date, and able to enter a binding agreement. You agree to provide truthful, current information and not misrepresent your identity, age, relationship status, intentions, background, or eligibility.
3. Matchmaking and coaching services
Amora provides personalized matchmaking, dating coaching, compatibility review, chemistry calls, introductions, profile support, feedback, and related services described in the applicable service schedule. Candidate availability, mutual interest, geography, preferences, responsiveness, safety, and other circumstances affect the process.
Amora does not guarantee any particular candidate, number of dates unless expressly stated in a signed agreement, relationship, marriage, duration, chemistry, or outcome. Coaching is educational and supportive—not medical, mental-health, legal, or financial advice.
4. Client decisions and safety
You make your own decisions about contacting, meeting, dating, traveling with, or exchanging information or money with another person. Initial meetings should occur in public, with independent transportation and reasonable safety precautions. Any screening may be limited or incomplete and is not a substitute for your own judgment.
5. Prohibited conduct
You may not use Amora’s website, portal, communications, or services to engage in, facilitate, encourage, assist, or conceal:
- human trafficking, sexual exploitation, forced labor, commercial sexual activity, or the exploitation of any person;
- child sexual abuse or exploitation, grooming, or any interaction involving a minor;
- physical, sexual, emotional, or financial abuse, or aiding or abetting abuse;
- harassment, stalking, threats, coercion, hate, unlawful discrimination, fraud, impersonation, extortion, or violence;
- sharing or misusing another client’s confidential information, photographs, profile, or communications; or
- any illegal, deceptive, dangerous, or unauthorized activity.
Our complete conduct rules appear in the Acceptable Use Policy. We may suspend or terminate access, preserve evidence, notify affected individuals, report activity, or cooperate with law enforcement when reasonably necessary or legally required.
6. Payments, cancellations, and refunds
Prices, required fees, installments, and included services are disclosed before purchase and confirmed in the signed service schedule. Installments divide the total contract price and do not create a month-to-month service unless expressly stated. Refund and cancellation rights are described in our Refund and Cancellation Policy and the signed Client Services Agreement.
7. Privacy and communications
Our Privacy Policy explains how we collect, use, disclose, and protect personal information. By providing contact information, you consent to service-related communications such as application follow-up, scheduling, match communications, feedback requests, safety messages, and payment notices. Marketing communications require any separate consent required by law.
8. Intellectual property
Amora’s branding, written materials, questionnaires, coaching resources, methods, website content, and other original materials are protected intellectual property. They may be used only for personal, noncommercial participation in the services and may not be copied, recorded, distributed, sold, or commercially exploited without written permission.
9. Suspension and termination
We may restrict, suspend, or terminate participation for nonpayment, material misrepresentation, breach of these terms, safety concerns, fraud, harassment, illegal conduct, privacy violations, or conduct likely to harm clients, staff, candidates, or Amora. We will not use this authority to avoid any refund obligation required by law.
10. Disclaimers and responsibility
Services are provided using reasonable professional judgment and good-faith efforts. To the maximum extent permitted by law, Amora is not responsible for another person’s independent statements, choices, omissions, conduct, crimes, injuries, emotional distress, financial loss, or relationship outcomes. Nothing in these terms limits rights or liability that cannot legally be waived.
11. Governing law and disputes
California law governs these terms. Before filing a claim, you agree to send written notice describing the issue and requested resolution so the parties can attempt an informal resolution, without limiting any nonwaivable right, eligible small-claims action, emergency relief, safety report, chargeback deadline, or government complaint process.
12. Changes
We may update these terms prospectively. The effective date will be posted on this page. Material changes will not retroactively remove rights or materially reduce purchased services.